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IT Service Coordinator (all genders welcome)

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Webseite Neuss thyssenkrupp Home Solutions N.V. – Zweigniederlassung Deutschland

With customers in over 100 countries served by more than 50,000 employees, thyssenkrupp Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, thyssenkrupp Elevator became an independent entity in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first predictive maintenance solution – thus covering a broad spectrum of urban mobility. IT Service Coordinator (all genders welcome) , To strengthen our team we are looking for a qualified and engaged IT Service Coordinator (all genders welcome).  This position is based in Neuss and you will be responsible for our branches Europe-wide.  Your responsibilities • Single point of contact for business users and link to external service Providers • Consult business key-users on IT solutions in line with the IT strategy • Initialize and execute projects for local and global demands • Support and mentoring of local process documentation • Be the escalation point for major incidents and manage those to ensure a quickest possible resolution time   Your profile You have successfully completed your studies in information management, IT or an equivalent work experience Experience in planning and organizing IT projects Sound experience with O365 and digital Workspace Knowledge of ServiceNow is desired Basic knowledge of local and wide area networks Good understanding of IT Infrastructures and related processes Appropriate technical, IT Service Management (ITIL) and/or project management (PMP, PRINCE2) certifications is a plus Willingness to travel within Europe once permitted and safe again Very strong communication, moderation and presentation skills are required High level of spoken and written English; any other additional language is an Advantage (Dutch) Fluent German is required (B2) Your benefits with us New challenges as well as a solid induction and support provided from a highly motivated team within a flat hierachical structure. We are convinced that satisfied employees perform well. Therefore we offer comprehensive benefits and many professional and personal development opportunities. We are looking for employees that desire personal growth and are keen to identify with thyssenkrupp Home Solutions. Cooperative Teamwork, where your opinion is valued has been part of thyssenkrupp for over 200 years. If this is as important to you as it is to us, apply now. Would you like to join us on our road to success? Send us a concise CV and relevant references, your salary expectation and your earliest start date.   We value diversity and therefore welcome all applications – regardless of gender, national… Thyssen SAFeR;Project Management;ITIL management;Communication;Write English;ServiceNow;ITIL V3;Presentation Skills;IT Solutions;IT Strategy;Office 365;German;Infrastructure;Dutch;Inductions;PMP;Mentoring;Critical Incident;PRINCE2;Wide area network;ITSM;IT Management;Planning Original Stellenanzeige auf StepStone.de – Jetzt Jobagent bei StepStone einrichten und Traumjob finden! https://bit.ly/2KOagYD Mehr Informationen zu Arbeitgebern, Gehaltsdaten und Karrieretipps finden Sie auf StepStone.de

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